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December 30, 2020

Trouble paying bills? Operation Fuel can help

PHOTO | Pixabay.com

Operation Fuel is encouraging Connecticut residents who are struggling with utility and energy bills and unpaid balances to seek financial assistance through its new online assistance portal.

Brenda Watson, executive director of Operation Fuel, said she hopes people will reach out to help reduce their unpaid balances.

“Even though utility shutoff protections are in place for now, the unpaid bills continue to stack up and these high balances aren’t going away,” Watson said.

Even before COVID-19’s financial impact, the United Way found that more than 400,000 low- and moderate-income Connecticut families were at risk of not being able to pay their utility bills. 

Now, residents who have never needed emergency energy assistance before are  seeking help. Already this fiscal year, Operation Fuel has seen a 20% increase in requests for help with electric, gas, oil, water and other energy costs.

Since July, residents have been able to apply for help online with Operation Fuel’s Home Energy Assistance Program, a 24/7 web-based portal that provides a safer alternative to in-person appointments during the pandemic.

To apply for assistance, visit operationfuel.org/gethelp.

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